Overview

Flowchart showing this is the third item in the report's front matter: 1. Letter of Transmittal: Introduce the primary readers to the purpose and content. 2. Title Page: List the title, author, and date as well as the recipient. 3. Abstract: Provide a brief technical summary for readers familiar with the topic. 4. Table of Contents: List headings and sub-headings with page numbers or links. 5. Executive Summary: Summarize the background, findings, and implications for management.
The Sections of the Front Matter of the Recommendation Report

Summarize your Recommendation Report, in approximately 200 words or less, for readers who are familiar with the technical subject. Since your report examines ways to improve a website, the technical readers will be people like web developers, network engineers, database architects, and content developers. Provide all the basic information technical readers need to determine whether to read the full report.

Where You Can Find Help

Focus on Audience

Write the abstract for readers who understand the underlying technical aspects of your report. Provide the details that the people who will be involved in the actual work involved will understand (e.g., engineers, scientists). You are giving technically-savvy readers the information to confirm your approach and understand your plan from a working point of view.

From Howdy or Hello? Technical and Professional Communication

From LinkedIn Learning

From Technical Communication

How You Do It

  1. Obtain a full draft of the body sections of your report (Introduction, Methods, Results, Conclusions, Recommendations) before beginning your Abstract.
  2. Add the headings for your Abstract. Use the Abstract in the Sample Recommendation Report as a model to add this information:
    1. Add the word Abstract as the heading at the top of the page and center the line.
    2. Format the word so that it is clearly the heading for the page. You can use the built-in headings in your word processor.
    3. Skip a blank line.
    4. Add the title of your Recommendation Report, using more than one line if necessary.
    5. Center the title on the page.
    6. Skip a blank line.
    7. Set the text to left alignment.
    8. Add details on the authors (your group members) with the heading “Prepared by:”
    9. Skip another blank line.
  3. Write the content of your Abstract, all in one paragraph, focusing on the audience of people with technical knowledge of the topic:
    1. Begin by explaining the background and purpose of the report.
    2. Summarize the research methods you used.
    3. Explain the main findings, providing relevant technical information.
    4. Close with your major recommendations, again providing relevant technical information.
    5. Skip a blank line.
    6. Add the label “Keywords:”
    7. List the keywords for your report, separating them with commas.
  4. Review your Abstract to confirm that you include appropriate technical information and terminology.
  5. Share your draft with your group and make additional revisions as necessary to connect with the other sections of your report.