If you want to make a good impression, you need to make sure that your documents include everything your readers expect—and include that information precisely where readers expect it.

As you work on your Recommendation Report, review the components that make up the front and back matter for your report in the University of Minnesota video (4m35s) below. If you’d like to leave a comment, consider how the advice in this video compares to the information in the textbook (or comment on something you noticed that interested you).